Endpoint Management
- Device onboarding and standardization
- Patching, monitoring, and baseline hardening
- Remote support and escalation
- Visibility across laptops and desktops
Kankakee County, IL
We solve technical problems for small businesses.
Endpoint management, Microsoft 365 security, network reliability, and fast website fixes. Practical improvements you can see, with clear scope and quick turnaround.
Fast turnaround, clear scope, local support.
Fast
quick triage and clear scope
Practical
fixes you can verify
Local
Kankakee County focused
Services
If it’s technical, we handle it. We start with triage, then we fix the root cause.
IT Support and Security
- Microsoft 365 security and account protection
- Network and Wi-Fi reliability
- Backup and recovery checks
- Vendor coordination (ISP, VoIP, software)
Web and Operations
- Website fixes, maintenance, and updates
- Contact flow and lead capture cleanup
- Directory listing consistency (phone/address/hours)
- Lightweight automation and reporting
If it’s technical, we handle it
Common problems we resolve for local teams.
- Day-to-day fixes: slow computers, random errors, crashes, "it used to work" issues
- Email and access: password resets, lockouts, MFA issues, compromised account cleanup
- New hires: device setup, accounts, permissions, and baseline security
- Wi-Fi and network: dead zones, drops, router/AP tuning, ISP handoff problems
- Printers and peripherals: printers, scanners, line-of-business device quirks
- Backups: verify backups and prove restores work when needed
Rapid Fix Sprint
A focused, short engagement to diagnose and resolve the highest-impact technical issues.
What it can cover
- Website issues (contact forms, mobile friction, HTTPS behavior)
- Microsoft 365 problems (lockouts, MFA, compromised accounts)
- Endpoint problems (slow machines, patching gaps, security baseline)
- Network reliability (Wi-Fi issues, ISP handoff, outages)
- Backup and recovery verification
Request a quote
We price based on scope and urgency. No surprise invoices.
If we can’t find anything actionable, we’ll tell you and won’t recommend unnecessary work.
Process
1
Triage
We get context, reproduce the problem, and identify what matters most.
2
Scope + quote
You get a short plan with a clear scope, timeline, and price.
3
Fix
We implement the solution and document what changed.
4
Stabilize
Optional ongoing support: endpoint management, maintenance, monitoring, and follow-ups.
Contact
Send your website URL and best callback number.
Service area
Kankakee County, Illinois
Kankakee, Bourbonnais, Bradley, Manteno, and nearby.